Susan Fitzgerald & Associates (SFA) continually evaluates our performance to ensure that quality and customer satisfaction are built into every aspect of how we deliver service.

ISO 9001:2015 Certified

Our ISO 9001:2015 -certified Quality Management System (QMS) ensures we deliver quality services and products to our customers. It provides staff with a comprehensive set of tools that allow us to more effectively and efficiently fulfill our mission.

Susan Fitzgerald & Associates, Inc (SFA) has been assessed and certified as meeting the requirements of: ISO 9001:2015

This certificate of registration remains valid subject to satisfactory surveillance audits for the following activities: SFA provides information technology management consulting and professional services.

  • Commonwealth of Virginia, Unified Certification DBE 673637
  • District of Columbia Certified Business Enterprise (CBE) Certification LSDRE38692122023
  • Maryland Department of Transportation (MDOT), Minority Business Enterprise (MBE) 18 -435 and Small Business Reserve (SBR) SB12-33298
  • Metropolitan Washington Airports Authority (MWAA) Local Disadvantaged Business Enterprise (LDBE)
  • Metropolitan Washington Unified Certification Program (MWUCP), Washington Metropolitan Area Transit Authority (WMATA), and District of Columbia Department of Transportation (DDOT) Certification 1874 -W
  • U.S. Small Business Administration (SBA) Women-Owned Small Business (WOSB)
  • 541511 – Custom Computer Programming Services
  • 541512 – Computer Systems Design Services
  • 541513 – Computer Facilities Management Services
  • 541519 – Other Computer Related Services
  • 541611 – Administrative Management and General Management Consulting Services
  • 541612 – Human Resources Consulting Services
  • 541613 – Marketing Consulting Services
  • 541618 – Other Management Consulting Services
  • 561320 – Temporary Help Services
  • 611420 – Computer Training
  • 611430 – Professional and Management Development Training
  • GSA Multiple Award Schedule Contract 47QTCA22D005U
    • SIN 54151S Information Technology Professional Services
    • SIN 541611 Management and Financial Consulting, Acquisition and Grants Management Support, and Business Program and Project Management Services
  • DC Strategic Teaming and Resourcing (STaR) (Computer Aid Inc.) CW91684
  • DC Supply Schedule CW98548 MOBIS
  • DC Water and Sewer Authority IT Professional Services 10096
  • Maryland Consulting and Technical Services + (CATS+) 060B2490023
  • WMATA Accounting Staff Augmentation CACCT222047-W05-F
  • WMATA IT Support Services F20101
  • WMATA Network Communication Services CQ19177E
  • WSSC IT Consulting and Technical Services (CATS) 1148E